FREQUENTLY ASKED QUESTIONS

A. WHY DID I GET THE NOTICE?

The Notice is a court-authorized notice of a proposed Settlement (“Settlement”) in a class action lawsuit, Rodriguez, et al. v. Returns ‘R’ US, Inc., d/b/a Pharma Logistics, Ltd. Case No. 21 CH 0000264, in the Circuit Court of Lake County, Illinois (“Lawsuit”). The Settlement would resolve a Lawsuit brought on behalf of persons who allege that Returns ‘R’ US, Inc., d/b/a Pharma Logistics, Ltd. (“Defendant”) required workers/its employees to provide their biometric identifiers and/or biometric information for timekeeping purposes in the State of Illinois without first providing them with legally required written disclosures and obtaining written consent, in alleged violation of the Illinois Biometric Information Privacy Act (“BIPA”). Defendant denies these claims and denies that it violated BIPA or any other applicable law. If you received the Notice, you have been identified as someone who may have been required to provide your biometric identifiers and/or biometric information to Defendant for timekeeping purposes in the State of Illinois between December 24, 2018 to June 5, 2025. The Court has granted preliminary approval of the Settlement and has conditionally certified the Settlement Class for purposes of Settlement only. The Notice explains the nature of the class action Lawsuit, the terms of the Settlement, and the legal rights and obligations of the Settlement Class Members. Please read the instructions and explanations so that you can better understand your legal rights.

B. WHAT IS THIS LAWSUIT ABOUT?

The Illinois Biometric Information Privacy Act (“BIPA”), 740 ILCS 14/1, et seq., prohibits private entities from capturing, obtaining, storing, transferring, and/or using biometric identifiers and/or information, such as finger scans, of an individual for any purpose, including timekeeping, without first providing such individual with certain written disclosures and obtaining written consent. This Lawsuit alleges that Defendant violated BIPA by requiring current and/or former workers/employees to have their finger scanned for timekeeping purposes in the State of Illinois between December 24, 2018 and June 5, 2025, without first providing the requisite disclosures or obtaining the requisite consent. Defendant denies these claims, denies the allegations in the Lawsuit, and denies that it violated BIPA or any other law. The Court has not decided the merits of the claims against Defendant or Defendant’s defenses to those claims. Both sides agreed to the Settlement to resolve the Lawsuit to avoid further litigation, and the risks associated therewith.

C. WHY IS THIS A CLASS ACTION?

A class action is a Lawsuit in which an individual called a “Class Representative” brings a Lawsuit on behalf of other people who have similar claims. All of these people together are a “Settlement Class” or “Settlement Class Members” for the purposes of this Settlement. Once a Settlement Class is certified for the purposes of Settlement only, a class action Settlement finally approved by the Court resolves the issues for all Settlement Class Members, except for those who exclude themselves from the Settlement Class.

D. WHY IS THERE A SETTLEMENT?

To resolve this matter without the expense, delay, and uncertainties of litigation, the Parties have reached a Settlement, which resolves all claims against Defendant and the Released Parties. The Settlement requires Defendant to pay money to the Settlement Class, as well as pay settlement administration expenses, attorneys’ fees and costs to Class Counsel, and a Class Representative Award to the Class Representative, if approved by the Court. The Settlement is not an admission of wrongdoing by Defendant and does not imply that there has been, or would be, any finding that Defendant violated the law.

The Court has already preliminarily approved the Settlement. Nevertheless, because the settlement of a class action determines the rights of all members of the class, the Court overseeing this Lawsuit must give final approval to the Settlement before it can be effective. The Court has conditionally certified the Settlement Class for settlement purposes only, so that members of the Settlement Class can submit a Claim Form to receive the benefits offered by the Settlement. Class Members may also exclude themselves from the Settlement Class, or object to final approval of the Settlement. If the Court does not give final approval to the Settlement, or if it is terminated by the Parties, the Settlement will be void, and the Lawsuit will proceed as if there had been no settlement and no certification of the Settlement Class.

E. WHO IS IN THE SETTLEMENT CLASS?

You are a member of the Settlement Class if, at any time between December 24, 2018 and June 5, 2025, you were employed by Defendant within the State of Illinois and used a finger-scan timekeeping device, and did not previously sign a BIPA-compliant consent or waiver. You will be considered a member of the Settlement Class unless you properly execute and file a timely request for exclusion from the Class as explained below.

F. WHAT ARE MY OPTIONS?

(1) Accept the Settlement.

To accept the Settlement and claim your Settlement funds, you must submit a Claim Form by September 2, 2025. The Claim Form was provided with the Notice. To make a claim, fill out the Claim Form and place in the self-addressed envelope that is also included with the Notice. You do not need to apply postage to the envelope – you can simply place it in the US mail.

If you are a Settlement Class Member and you timely return a completed and valid Claim Form, and if the Court grants final approval of the Settlement, you will receive a check. If required by law, you may also be sent a 1099 tax reporting form.

(2) Do Nothing

If you do nothing, you will receive no money or other benefits from the Settlement, but you will still be bound by all orders and judgments of the Court. You will not be able to file or continue a Lawsuit against the Defendant or Released Parties regarding any legal claims arising out of or relating to the allegations in the Lawsuit. You will lose your right to sue Defendant and the other Released Parties for alleged violations of BIPA and all other Released Claims as defined in the Settlement Agreement.

(3) Exclude yourself.

If you do not want to be legally bound by the Settlement, you must exclude yourself from the Settlement by September 2, 2025. If you do this, you will NOT get a Settlement payment or other benefits. To exclude yourself from the Settlement, you must mail your written request for exclusion to the Settlement Administrator. Your written request for exclusion must be postmarked by September 2, 2025, include: (a) your full name, address, and current telephone number; (b) the case name and number of this Lawsuit; (c) the date range during which you were employed by or worked for Defendant; (d) all grounds for the request to be excluded, with factual and legal support for the stated request, including any supporting materials; (e) the identification of any other exclusion requests you have filed, or have had filed on your behalf, in any other class action cases in the last five years; and (f) your signature. If represented by counsel, you must also provide the name and telephone number of your counsel. If you exclude yourself, you will not receive money or any other benefits from this Settlement, but you will not release any claims you may have against Defendant and the Released Parties (as that term is defined in the Settlement Agreement) and are free to pursue whatever legal rights you may have by pursuing your own Lawsuit against the Defendant and Released Parties at your own risk and expense. You cannot exclude yourself by phone.

(4) Object to the Settlement.

If you wish to object to the Settlement, you must submit your objection in writing to the Clerk of the Circuit Court of Lake County, Illinois. The objection must be received by the Court no later than September 2, 2025. You must also send a copy of your objection to the attorneys for all Parties to the Lawsuit, including Class Counsel (address below), as well as the attorney representing Defendant: Melissa Siebert, Cozen O’Connor, 123 N. Wacker Dr, Suite 1800, Chicago, IL 60606, postmarked no later than September 2, 2025. Any objection to the proposed Settlement must include your (i) full name, address, and telephone number; (ii) the case name and number of this Lawsuit; (iii) the date range during which you were employed by or worked for Defendant; (iv) all grounds for the objection, with factual and legal support for the stated objection, including any supporting materials; (v) the identification of any other objections you have filed, or have had filed on your behalf, in any other class action cases in the last four years; and (vi) your signature. If you hire an attorney in connection with making an objection, that attorney must also file with the Court a notice of appearance by the objection deadline of September 2, 2025. If you do hire your own attorney, you will be solely responsible for payment of any fees and expenses the attorney incurs on your behalf. If you exclude yourself from the Settlement, you cannot file an objection.

You may appear at the Final Approval Hearing, which is to be held on September 17, 2025 at 9:00 a.m. in Courtroom #302 of the Lake County Courthouse in person or through counsel to show cause of why the proposed Settlement should not be approved as fair, reasonable, and adequate. Attendance at the hearing is not necessary; however, persons wishing to be heard orally in opposition to the approval of the Settlement, the request for attorneys’ fees and expenses, and/or the request for a Class Representative Award to the Class Representative are required to indicate in their written objection their intention to appear at the hearing on their own behalf or through counsel and to identify the names of any witnesses they intend to call to testify at the Final Approval Hearing, as well as any exhibits they intend to introduce at the Final Approval Hearing.

G. WHAT DOES THE SETTLEMENT PROVIDE?

Cash Payment. Defendant has agreed to create a Settlement Fund for the Settlement Class Members. All Settlement Class Members are entitled to receive a payment out of the Settlement Fund. If the Settlement is approved, each Settlement Class Member who submits a timely and complete claim form (“Claimant”) will be entitled to an equal payment out of the Settlement Fund, depending on the number of Settlement Class Members who submit claims. The Settlement award you will receive will be determined as follows:

Defendant has guaranteed funding an amount of $15,000, or 20% of the Maximum Settlement Fund to pay Claimants, equating to 20 of the 101 Settlement Class Members submitting Claims.

• The $15,000 fund will be distributed evenly among Settlement Class Members submitting Claims if fewer than 20 Settlement Class Members Submit Claims. Twenty claims submitted would equate to a $750 Cash Payment to each Claimant.

• If between 21 and 29 Settlement Class Members submit Claims, each of them will receive a Cash Payment of $735.30.

• If 30 or more Settlement Class Members submit Claims, the Maximum Settlement Fund will convert to a pro rata fund, with each Claimant receiving a pro rata or proportionate share of the total $75,000 Settlement Fund less the costs of claims administration up to $10,000, attorneys’ fees and costs in the amount of $33,320 and service awards in the amount of $5,000 to each of the two Plaintiffs as approved by the Court.

All checks issued to Claimants will expire and become void 180 days after they are issued.

H. WHAT RIGHTS AM I GIVING UP IN THIS SETTLEMENT?

Unless you exclude yourself from this Settlement, you will be considered a member of the Settlement Class, which means you give up your right to file or continue a Lawsuit against Defendant and Released Parties and their related entities and relating to the use of the biometric Timekeeping System during the Class Period. Giving up your legal claims is called a release. The precise terms of the release are in the Settlement Agreement, which is available HERE. Unless you formally exclude yourself from this Settlement, you will release your claims. If you have any questions, you can talk for free to the attorneys identified below who have been appointed by the Court to represent the Settlement Class, or you are welcome to talk to any other lawyer of your choosing at your own expense.

I. WHEN WILL I BE PAID?

The Parties cannot predict exactly when (or whether) the Court will give final approval to the Settlement, so please be patient. However, if the Court finally approves the Settlement, you will be paid as soon as possible after the court order becomes final, which should occur within approximately 60 days after the Settlement has been finally approved. If there is an appeal of the Settlement, payment may be delayed. Updated information about the case can be obtained through Class Counsel at the information provided below.

J. WHEN WILL THE COURT RULE ON THE SETTLEMENT?

The Court has already given preliminary approval to the Settlement. A final hearing on the Settlement, called a Final Approval Hearing, will be held to determine the fairness of the Settlement. At the Final Approval Hearing, the Court will also consider whether to make final the certification of the Class for settlement purposes only, hear any proper objections and arguments to the Settlement, as well as any requests for an award of attorneys’ fees, costs, and expenses and Class Representative Award that may be sought by Class Counsel. The Court will hold the Final Approval Hearing on September 17, 2025 at 9:00 a.m. in Courtroom #302 of the Lake County Courthouse.

If the Settlement is given final approval, the Court will not make any determination as to the merits of the claims against Defendant or its defenses to those claims. Instead, the Settlement’s terms will take effect and the Lawsuit will be dismissed on the merits with prejudice. Both sides have agreed to the Settlement in order to achieve an early and certain resolution to the Lawsuit, in a manner that provides specific and valuable benefits to the members of the Settlement Class.

If the Court does not approve the Settlement, if it approves the Settlement and the approval is reversed on appeal, or if the Settlement does not become final for some other reason, you will not be paid at this time and Settlement Class Members will receive no benefits from the Settlement. Plaintiff, Defendant, and all of the Settlement Class Members will be in the same position as they were prior to the execution of the Settlement, and the Settlement will have no legal effect, no class will remain certified (conditionally or otherwise), and the Plaintiff and Defendant will continue to litigate the Lawsuit. There can be no assurance that if the Settlement is not approved, the Settlement Class will recover more than is provided in the Settlement, or indeed, anything at all.

K. WHO REPRESENTS THE CLASS?

The Court has approved the following attorneys to represent the Settlement Class. They are called “Class Counsel.” You will not be charged for these lawyers. If you want to be represented by your own lawyer instead, you may hire one at your own expense.

Christopher J. Williams

Law Offices of Ayala & Williams

4311 N. Ravenswood, Ste. 100

Chicago, IL 60613

(312) 945-8737

Jacqueline H. Villanueva

Danya M. Moodabagil

Chicago Workers Collaborative

300 Grand Avenue

Waukegan, IL 60085

(847) 596-7491

Kevin Herrera

Mark Birhanu

Raise the Floor Alliance – Legal Department

1 N. La Salle St. Ste. 1295

Chicago, IL 60602

L. WHERE CAN I GET ADDITIONAL INFORMATION?

The Notice is only a summary of the proposed Settlement of this Lawsuit. More details are in the Settlement Agreement which, along with other documents, can be obtained HERE. If you have any questions, you can also call at the number or email addresses set forth above. In addition to all pleadings and documents filed in court may be reviewed or copied in the Office of the Clerk. Please do not call the Judge or the Clerk of the Court about this case. They will not be able to give you advice on your options.